Frequently Asked Questions

International purchase can be very complicated. We guide you throught the whole proces. ARAMFIX Global eCommerce make it visible. Easily order your products trought a platform directly with the dedicated manufacturer. No inbetween trade, honest prices real quality products, buy as a real international trader. 

No, there are no in between trades. We work with honest prices and real quality products.

After selecting your required product(s) you will see the various prices and/or delivery times per manufacturer. Based on your own demands you can add the required items in the required qty’s in your shopping cart.

The manufacturers can change the steelprice to update their prices according their actual market condition. There is no timeframe order border. We delay the currency pairs to 5 minutes to make the prices more stable. The valid price is after you check-out your order.

Here you can register for an account.

Through the ARAMFIX manufactures dashboard your easily update your prices in case the cost of raw material or production is increasing or decreasing. All in a single click!

Use our contract module, behind the eCommerce you can make a own price agreement. The manufacturer just has to update their steel price online and you see your own agreed prices. No need to send our RFQ anymore. Just simply login, consult and order. Your order will be send directly to the factory.

You can see your previous made orders in your account under the tab 'my orders'.

Yes, this is possible. You can view your order history in your own profile.

Our platform is live API connected to the World Exchange Rates, no more risk in currency exchange rates. You simply purchase in your own currency and the manufacturer is paid their curreny!

Our platform is live API connected to the World Exchange Rates. This is the reason why you see everytime different prices, because the currency markets change every second.

Yes, you can compare prices from each country in realtime for every product.

In case of a failure of converting currency we have a serverty Level of Priority,.

Priority 1 URGENT Target response time 15min. Target Fix Time 4 hours.

Priority 2 MEDIUM Target response time 1 hour. Target Fix Time 8 hours.

Priority 3 LOW Target response time 1 hour . Target Fix Time 24 hours.

NOTE: When notification of the fault is received outside the working hours Greenwich Mean Time (GMT), the Target Fix Time will only commerce on the next Working Day.

Our manufacturers have all signed a Code of Conduct. Integrity, courage to go beyond the circle of habits, teamwork and commitment to personal and company growth are the fundations of the corporate culture of ARAMFIX. All manufacturers have to commit themselves to the following topics:

• Anti-Corruption obligation
• Labor Standards
• Social Responsibility
• Environmental Responsibility

Code of conduct: is available upon request. Please send your enquiry to info@aramfix.com